The Rugs offers huge range of rugs to select from and we ship it you for FREE. Yes, we offer Free Shipping Australia wide and there is no minimum spend. The price you see advertised is the price you will pay, including delivery to your home or office. So, take this into a consideration when you are shopping for rugs at other online stores. And remember, shipping a rug can be very expensive.
The Rugs confidently features a 100% price match policy that guarantees you that you absolutely cannot pay less for anything you see on our website anywhere else. Not only will we match the publicly advertised price offered by any online competitor - but we will beat it by an additional 5% of the difference. Some restrictions apply, please click here to read more about how our price match policy works.
The Rugs offers in-home trial on every area rug we sell, excluding custom-made products and Clearance Outlet rugs. If you buy from The Rugs and decide for any reason you don't want to keep your rug, we'll take it back - no questions will be asked. The return must be made within 7 days of purchase and you are responsible for return shipping charges. Please click here to read more about our returns policy.
Secure payment system is utmost importance for The Rugs. We invest heavily in securing our infrastructure in close partnership with world-class security experts. All card numbers are encrypted on disk with AES-256. The Rug's uses various payment gateways and their infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with anywhere. Please click here to read more about the payment options we are using.
You simply can't make a mistake when you are buying from the Australia's leading source for area rugs, The Rugs.
If there's anything we can do to help you find the perfect area rugs for your home, please email us at firstname.lastname@example.org or ring us at 02 4786 0199.